While walking past swanky lounges at airports, ever wondered whether you can access its facilities? If you are a credit card holder, you might have come across complimentary airport lounge passes issued by credit card companies to its customers, as a special offer. Using such cards, the passengers can access the lounge facilities at an airport including food and other recreational activities, for free or on discounted rates. As the retail outlets at the airport are often expensive, lounge access can be beneficial to a traveller. Here’s how to check whether your credit card offers you free or complimentary access to the airport lounges.

Check the guide
Make sure to read and understand the booklet or the manual that explains the offers that are affiliated with the credit card. All the details including airport lounge access facilities would be mentioned in the booklet. It is the customer’s responsibility to read the manuals and understand the various offers.
Visit websites
Your credit card's online account could be accessed via the website of the bank from where you have purchased the credit card. You could check the details related to the credit card-based offers and freebies in the website. However, it is important to know the type of card that you own before looking for airport lounge access offers.

ADVERTISEMENT

Contact customer care
Contact the customer care number given on the backside of your credit card and enquire about the airport lounge access facilities. They could give you details about the various complimentary offers that you could avail. However, make sure to provide correct information to the call centre executive.
Check the lounge programs
Some card owners are provided priority passes, lounge key or entry to certain lounges that are affiliated to their own lounge programs. The customer must know which lounge program has been linked to his/her card. If you are not aware of such things, then you could contact the customer care to seek help.
Lounge access cards
If your card gives you lounge access, then you will be given special membership cards for availing facilities like the priority pass. Ensure that you are eligible for such additional cards or privileges.

What to inquire?
Make sure to reach the airport way before your scheduled flight time. Enquire at the airport reception about the lounge access facilities. Provide the necessary details and fill in the paper works. Pay the convenience fee and get your boarding pass stamped. You could also access the lounge by paying the processing fee. There are cards which let the customers access the airport lounge for just Rs 1.
Can you access without having any offers on your card?
You could access the airport lounge even if there aren’t any special offers associated with your credit card. However, you may have to pay a stipulated fee for that. The expenses for such lounge access in India depends on the airline companies. Usually, the lounge access programs start from Rs 1,000 onwards. The food, rest and recreation facilities would be based on the category of your credit card.

ADVERTISEMENT
Disclaimer:

As the retail outlets at the airport are often expensive, lounge access can be beneficial to a traveller.

TAGS

The comments posted here/below/in the given space are not on behalf of Onmanorama. The person posting the comment will be in sole ownership of its responsibility. According to the central government's IT rules, obscene or offensive statement made against a person, religion, community or nation is a punishable offense, and legal action would be taken against people who indulge in such activities.