The new FASTag rules: Here's what you should know

The new FASTag rules and guidelines came into effect from August 2 onwards to make the functioning of the toll booths more effective and also to reduce traffic congestion. These are the major changes that are introduced in the FASTag rules by the National Payments Corporation of India. As per the latest FASTag rules, the KYC (Know Your Customer) process should be completed before October 31. The companies that offer FASTag services are entrusted to complete the KYC procedure. Meanwhile, FASTags issued before three to five years should strictly complete the KYC requirement. The National Payments Corporation of India (NPCI) has notified the detailed KYC guidelines for FASTag users. FASTag owners who haven’t updated their KYC details should complete this procedure as per NPCI’s guidelines from August 1 onwards. Even though October 31 is the last date for updating KYC, it is better to not leave it to the last minute to avoid any issues or difficulties.

Major changes
FASTags that are older than five years should be strictly replaced, while the KYC details of the FASTags that are three to five years old must be updated. As per the new rules, the vehicle’s registration and chassis number should be linked to the FASTag. These changes apply to new vehicles too. New vehicle owners must update their registration number within 90 days of purchasing the vehicle. Meanwhile, FASTag providers should ensure the accuracy of the details in their databanks. In addition to these, clear pictures of the vehicle’s front and sides too should be uploaded for easy identification. Moreover, the FASTag must be strictly linked to a mobile number to ensure smooth communication. The FASTag companies too are liable to function as per the latest rules issued by NPCI.