Phone interviews are not as easy as they seem: 12 essential tips to avoid missed opportunities

Gone are the days when attending a job interview meant showing up in formal attire, with neatly combed hair and a file in hand. Nowadays, most interviews take place over the phone or via video calls. In fact, the first round of screenings often happens through a phone call, without any in-person interaction.
One benefit of a phone interview is that it allows the interviewee to have notes or materials ready for reference and read out. However, a drawback is that you can not gauge the interviewer's reaction through facial expressions.

1. Know who's calling
It is ideal to receive prior information about who will be calling you. Look them up on LinkedIn or similar platforms and ensure you understand their position within the company. Often, the call may come from someone on the recruiting team, and a LinkedIn search might not always reveal much.

2. Be professional in saving time
Even though it is a phone interview, the time and date are usually arranged via email. Make sure to reply to this email within one or two hours, and suggest multiple dates and times to offer flexibility. This shows professionalism and consideration for the interviewer’s schedule.

3. Print the job description
Have a printed copy of the job description and read it carefully. Identify the skills the company is seeking and how they align with your qualifications, skill sets and work experience. Prepare answers in advance based on these requirements.

4. Research the company
Thoroughly research the company by going through its LinkedIn page, website, social media, and any relevant news articles. This step is crucial for any type of interview. Understand the company's goals, values, leadership, and key products or services.

5. Find a quiet space
Choose a quiet space with a strong phone signal. Ensure that your headphones and any other devices are working properly beforehand. Using a blue-tooth headset can be especially useful, freeing your hands to take notes or refer to documents. Avoid taking the call in noisy locations or inside a car.

6. Keep your resume and LinkedIn profile ready
Since many questions will be based on your resume, have a printed copy in front of you. Also, keep a printout of your LinkedIn profile, which details your skills and work experience.

7. Don’t speak too fast
Speak clearly and at a moderate pace. Avoid rushing through your answers, and ensure that your responses are easily understandable. Also, avoid smoking or chewing gum while giving your replies on the call.

8. Acknowledge interruptions
If the interviewer interrupts you while giving long answers, do not ignore it. Understand what they are trying to clarify or inquire about, and adjust your response accordingly.

9. Ask for time
You may not be able to give answers instantly to all the questions. It is okay to take a moment to gather your thoughts before answering challenging questions. However, keep this pause brief, no longer than a minute, and respond confidently after organizing your thoughts.

10. Take notes
Keep a notebook nearby to jot down important points during the interview. These notes can help when you send a follow-up email or if you need clarification on any details.

11. Be ready with questions
At the end of most interviews, the interviewer will ask if you have any questions. Prepare a few thoughtful questions in advance, but do not repeat anything that has already been addressed. You can also ask if there is anything more they would like to know more about you.

12. Send a follow-up email
After the interview, send a follow-up email to thank the company for the time. If you do not have the recruiter’s email address, be sure to ask for it at the end of the call.